What Are the Key Differences Between AIG and Heffernan Insurance Brokers Commercial Auto Insurance?
A Specialized Trucking Offer and Broad Brokerage
AIG targets a specific group: for-hire trucking businesses with heavy vehicles above 26,000 pounds, fleets of 11–250 power units, predominantly Class A/B CDL drivers, and four years of operating experience. Heffernan Insurance Brokers lists commercial auto among its basic business coverages but does not publish vehicle or driver criteria. A business outside AIG’s trucking profile should ask Heffernan which carriers will consider its operation. [1] [3]
Incident Response and Account Services
AIG describes a 24/7 incident-management hotline plus fleet-safety and DOT-compliance help. Heffernan says commercial-auto clients can access claims services, loss control, HR consulting, and risk assessment, but its page does not detail auto-specific coverages. A fleet buyer should clarify who answers immediately after a crash and which insurer makes claim decisions. [1] [3]